Few have ever complained of a lack of continuing education opportunities in dentistry. But to sense the spirit at the Grand Opening Celebration of the Scottsdale Center for Dentistry April 25, to stand in the gleaming lobby and witness the hundreds of clinical and industry luminaries assembled in one place, to view the satisfaction on the faces of these people as they watched top-flight didactic and hands-on education taking place in the most technologically sophisticated and comfortable learning environment ever to grace dentistry, was to believe that previous learning opportunities were sparse at best.
The opening of the Center is a bold move, and, many say, a big risk. The facility itself represents a capital investment of many, many millions of dollars, backed by Mercer Advisors and born of the brain and vision of Mercer CEO Imtiaz Manji and the passion for excellence and integrity of its new Dean, Dr. Gordon Christensen. Besides the financial investment at stake are the reputations of these two men, who have logged an equally hefty number of hours and miles building those reputations by spreading their visions for excellence in the clinical and business practices of dentistry.
I believe the risk will pay off. The Opening Celebration drew a Who’s Who of clinical leadership, all of whom were impressed with not just the facility, but the mission and vision that enlivens it. Many already have signed on as faculty, and many more are in negotiations.
Throughout two days of presentations, one day for the dental laboratory industry and one for clinical leaders, the focus was on the Center’s three-tier promise: To provide the highest-quality learning environment both in terms of faculty and technological infrastructure; to uphold integrity and honesty in education; and to expose all who study there to a best-practices approach to clinical and business pursuits that focuses on conservative, minimally-invasive treatment that honors each patient’s individual needs and wants. In his introductory comments, Dr. Christensen referred to the Center as “the people’s center,” an institution that will serve as a second dental school to prepare new dentists and update experienced dentists with the tools, techniques and principles to provide the best treatment to all patients, not just those who can afford $30,000 cases.
“There has been a disturbing trend towards over-treatment in our profession,” Dr. Christensen said. “As a result, we have fallen from the top of the list in terms of the public’s trust, to the middle. We have the ability, the tools and the technology to treat our patients with the highest integrity and still do very well. What is missing is the willingness.”
By combining Dr. Christensen’s passion for excellent dentistry, rooted in integrity, with Mr. Manji’s focus on teaching the business systems that allow dentists to thrive by treating each patient to the best care possible, the Center has the brain- and heart-power to make this reality. All in attendance agreed this is both laudable and achievable. The challenge will be convincing dentists that it is worth it.
That’s where my colleagues in the dental media can help. As the clinical leaders in attendance were challenged to uphold the teaching of excellence and integrity, so the dental journals and online information sources need to spread the message that practicing with integrity is not only possible, but profitable. We can keep presenting clinical research data unrelated to the work most dentists conduct and shallowly over-hyping the next big profit builder without context. Or we can provide thoughtful, relevant content that informs and educates the profession. We can devote our space and attention to information that is, as Dr. Christensen called it, “evidence-based and practice-focused.”
Our challenge in the dental media is to find excellence wherever it exists and use our unique positions to widen the audience, share and democratize the intelligence we find, so that all in the dental profession know where to find it. We can use our pulpits to heap shallow praise on the latest and greatest, or we can encourage and empower dental professionals to nurture and develop excellence for the benefit of their careers, their teams and, most importantly, their patients.
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